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FREQUENTLY ASKED QUESTIONS
How often do you restock?
We restock every three weeks. Back orders will be handled expeditiously as possible.
When will my package arrive?
Your package will arrive in 5-7 business days.
What method is used for shipping?
We use USPS for shipping.
How can I get in touch with your customer service team?
You can reach us at lamonaebeautybrand@gmail.com.
When should I expect a response from your customer service team?
You should expect a call from a team member within 48 hours.
Can I return or exchange an item?
All sales are final.
I am an international customer and live outside of the USA. Do I have to pay customs and taxes?
You may be subject to customs and taxes and other fees depending on the country.
Do you ever do giveaways?
Please follow our page on Instagram regarding giveaways.
What forms of payment are accepted?
Visa, Mastercard, Discover, and American Express.
How many products can I order?
As many as you like.
Are La'Monae products vegan?
All of our lipsticks are vegan.
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Are La'Monae products cruelty-free?
None of our products are tested on animals.
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